Masterline Professional


The following General Terms and Conditions of Use ("General Terms and Conditions") shall apply in relation to the use of the website www.masterline.info ("Site") by users ('User/Users'). Pursuant to and for the effects referred to in art. 7 of Legislative Decree no. 70 of 9.4.2003, the following information is communicated to the Users: the provider of the services regulated by these General Conditions is WIN PHARMA Srl with registered office in V.le S. Lavagnini, 20 - 50129 Florence (FI) and operational office in Via dal Ponte 49/51 - 36040 Torri di Quartesolo (VI) - C.F. /P.IVA/R.I. 06391660484 - Cap sociale I.V. 500.000€ - REA FI 624661, address pec winpharmasrl@pec.it, company under italian law.
The Site aims to allow Users to acquire information about the activity of the brand MASTERLINE and to get in touch with WIN PHARMA, the company that manages the brand, by filling out a special form (Services).
The User undertakes to use the Services exclusively for lawful purposes and in any case in compliance with the provisions of law regarding the protection of personal data and intellectual property, and to indemnify and hold harmless WIN PHARMA Srl from any claim or claim arising from the use or abuse of such information.

2. Suspension of Services
WIN PHARMA Srl reserves the right to suspend or interrupt, even permanently, at any time and without notice, the provision of services provided via WEB.
To the extent permitted by current legislation, WIN PHARMA Srl declines all liability in relation to the potential damages caused by the interruption of the Services, even if they result from blackouts or failures of the servers of WIN PHARMA Srl and/or third-party suppliers of WIN PHARMA Srl.
WIN PHARMA Srl reserves the right to discontinue the Services for the maintenance or updating of its own or third-party computer systems, keeping Users informed through e-mail communications, news on the Site, messages in the Services.
WIN PHARMA Srl disclaims all liability for damages, claims or losses, direct or indirect, arising to the User for the failure and/ or malfunction of electronic equipment of the User himself or third parties, telephone and/or telematic connections not managed directly by WIN PHARMA Srl or its suppliers.

The Site may include hyperlinks to other websites operated by third parties, including links to the websites of companies affiliated to WIN PHARMA. These sites may collect data or request personal information from the User. WIN PHARMA Srl does not exercise any form of control over these links and sites and therefore declines all liability for damages, claims or losses, direct or indirect, arising in any form to the User from the vision, the use and/or operation of third-party sites or third-party services reached through such links.

4. Amendment of the Conditions
WIN PHARMA Srl reserves the right to modify at any time the General Conditions as well as the terms and characteristics of the Services, through general notices to Users published on the Site with indication of the effective date of the changes, that must be at least 10 days later than the warning.
Users undertake to print on paper or on an appropriate durable medium and to keep the General Conditions and any subsequent changes made to them.

5. Copyright and Trademarks
All the contents of the Site, such as but not limited to, texts, logos, icons, images, illustrations, audio video recordings, databases, source codes or software, patents and trademarks are protected by copyright law, are the property of WIN PHARMA Srl and/or are managed by it under express license and/or authorization.
Without the written consent of WIN PHARMA Srl, therefore, except in the case of personal use, the User may not copy, modify, change, publish, publicly promote, distribute, sell or transfer any material, and/or article, and/or image and/or video and/or database and/or strings of programs present on the Site, in part or in full.
By accessing the Site, the User agrees to comply with the following conditions:
agrees not to reproduce pages and frames on the Site;
agrees not to use the name of the Site and/or WIN PHARMA Srl for commercial purposes.

6. In particular, the User agrees not to:
use the Site and its contents in such a way as to create damage or infringe the rights of others;
use software and programs that may cause damage to the Site;
change, alter, modify the Site’s “Look and Feel" or programs.
By accepting these General Terms and Conditions, the User undertakes to indemnify and hold WIN PHARMA Srl harmless from any claim, dispute, request of third parties arising from or in any case connected to the conduct of the User concerning the use of the Site.

7. Applicable law and jurisdiction
The General Conditions are governed by Italian law.
For any dispute related to these General Conditions, in the event that the User is a Consumer, the competent court is the Court where the user has his residence or domicile, if located in the territory of the Italian State.

8. Personal data
The privacy policy and cookie policy are to be considered an integral part of these General Conditions and are accessible in the Privacy and Cookie Policy section of the Site.

Data controller: WIN PHARMA Srl with registered office in Florence, V.le S. Lavagnini 20, operating office in Via dal Ponte 49/51 - 36040 Torri di Quartesolo (VI), C.F. and P.I.V.A. 06391660484, Tel 0444/598500, pec address: pharmasrl@pec.it, company under italian law.

Data Protection Officer (DPO): WIN PHARMA Srl with registered office in Florence, V.le S. Lavagnini 20, registered office in Via dal Ponte 49/51 - 36040 Torri di Quartesolo (VI), C.F. e P.I.V.A. 06391660484, Tel 0444/598500, pec address: winpharmasrl@pec.it, company under italian law.

The following page describes how to manage the site with reference to the processing of personal data of users who consult it. This information is also provided under the GDPR to those who interact with the web services directly provided by WIN PHARMA srl, accessible electronically from the address: www.masterline.info corresponding to the home page of the official MASTERLINE website. The information is provided for the MASTERLINE website, managed by WIN PHARMA and in the person of Paolo Pollastri as Data Controller for WIN PHARMA Srl, and not for other websites that may be consulted by the user through links. We invite you to read our Privacy Policy, illustrated below. The Privacy Policy and Standards used by WIN PHARMA for the protection of personal data are based on the following principles:
PRINCIPLE OF RESPONSIBILITY The processing of personal data is managed over time by specific responsibilities identified within the company organization.
PRINCIPLE OF TRANSPARENCY Personal data are collected and subsequently processed according to the principles expressed in the Privacy Policy adopted by WIN PHARMA Srl, indicated in this Privacy Policy. At the time of any provision of data is provided to the interested party an information, summary but complete, as required by the GDPR.
PRINCIPLE OF RELEVANCE OF THE COLLECTION Personal data are processed lawfully and correctly; they are recorded for specific, explicit and legitimate purposes; they are relevant and do not exceed the purposes of the processing; shall be kept for the time necessary for the purposes of collection.
END OF USE PRINCIPLE. The purposes of the processing of personal data are made known to the data subjects at the time of collection. Any new data processing, if unrelated to the stated purposes, are activated after new information to the interested party and any request for consent, when required by the GDPR.
PRINCIPLE OF VERIFIABILITY Personal data are accurate and updated over time. They are also organized and stored so that it is given to the interested party the opportunity to know, if he wishes, which data were collected and recorded, as well as to check the quality and request any correction, integration, cancellation for violation of the law or opposition to the processing and to exercise all other rights provided by the GDPR at the addresses indicated in the Information Notices on the MASTERLINE website.
SECURITY PRINCIPLE Personal data are protected by technical, IT, organizational, logistical and procedural security measures, against the risks of destruction or loss, even accidental, and unauthorised access or unauthorised processing. These measures shall be regularly updated on the basis of technical progress, the nature of the data and the specific characteristics of the processing, constantly checked and verified over time. The third parties that will eventually carry out support activities of any kind for the provision of services in favour of WIN PHARMA Srl, in relation to which they perform processing of personal data, will come from these last designated Data Processors and are contractually bound to respect the measures for the security and confidentiality of processing. The identity of these third parties will be made known to users. With the consent of the interested parties, if required by law, and in any case after appropriate information that specifies the various purposes, personal data may be disclosed to third parties, public and private, unrelated to WIN PHARMA Srl, who will treat them as independent data controllers. Our company is not in any way responsible for the processing of personal data carried out by said third parties. WIN PHARMA Srl also assumes no responsibility for the rules and methods of managing personal data of other websites, reachable from our pages through links and references. The processing operations connected to the web services offered by this site take place at the headquarters of WIN PHARMA Srl and possibly at the offices of the external data processors and are carried out by persons in charge of processing responsible for the management of the requested services, to the marketing activities where required by the user to the activities of data retention and occasional maintenance operations.

Scope of data communication 
The personal data provided may be communicated to third parties to fulfill legal obligations, in execution of orders from public authorities to which legitimized or still to assert or defend a right in court. If necessary in relation to particular services or products requested, personal data may be communicated to third parties who perform, as independent data controllers, functions closely related to and instrumental to the provision of services or products. Without communication, these services and products could not be provided. Personal data will not be disclosed, unless the requested service requires it.
The data collected may be communicated, to the extent of their specific competence, to persons specializing in the management of IT systems and/or payment systems, to persons providing the goods and services offered by WIN PHARMA Srl, to subjects of which WIN PHARMA Srl makes use for the performance of promotional, advertising, marketing and communication activities, to legal firms and consultancy.

Transfer of data to foreign countries
To the extent strictly necessary for the execution of the contractual relationship, the user’s data (as few as possible to carry out the specific activity) may be communicated to third parties, such as suppliers of products and/or services, located both within the European Union and outside it. Any transfer outside the EU (and in any case to countries recognized as authorized by the EU according to the criteria of the Regulation) is regulated by appropriate contracts to require the service provider to comply with the appropriate guarantees provided by the current legislation.

The processing of personal data of the user may consist, in addition to their collection, their registration, storage, modification, communication, deletion in automated or semi-automated form and their storage can be done in paper form and/or electronic/IT/optics.

Types of data collected, purposes and methods of processing

By browsing the MASTERLINE website, data relating to personal interests could be collected:
this information, where possible, is collected anonymously, for the sole and exclusive purpose of providing the services requested and, where appropriate, to check the quality of the services offered.
With the consent of the interested parties are carried out, by electronic means, activities of analysis of navigation data (i.e., profiling) in order to improve the marketing of MASTERLINE. Failure to consent to profiling activities would make it impossible to improve the marketing offer so as to make it conform to the interests of users.
The profiling activities carried out, will be based on the analysis of browsing and purchasing behavior, in order to improve the offer of services and commercial information, direct sale, market research on products, services and events (hereinafter referred to as 'total marketing activity') either directly by MASTERLINE or through third parties specifically appointed and in accordance with the interests of users. In addition, the compilation of the diagnostic test and its response, takes place anonymously and will not give rise, therefore, to any type of profiling.
The processing for marketing purposes, including the sending of newsletters and advertising materials (e.g. the sending of discount codes for the purchase of MASTERLINE products on linked Ecommerce sites), can take place through and through the use of distance communication techniques, which proprietary and non-proprietary messaging systems. The provision of data for this purpose is optional and the processing requires the consent of the customer.

Navigation data
The software procedures of the site acquire, during their normal operation, some personal data (navigation data) whose transmission is implicit in the use of internet communication protocols. Although information is not intended to be associated with identified users, by its nature, if associated with other data held by third parties (e.g. your internet service provider), it may allow the identification of users. This category of data includes IP addresses or domain names of computers used by users who connect to the site, addresses in URL (Uniform Resource Locator) notation of the resources requested, the time of the request, the method used to submit the request to the
server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters related to the operating system and the user’s computer environment. These data are used for the sole purpose of anonymous statistics on the use of the site and to check its correct functioning.
The Data Controller and, depending on the service requested, the designated Data Processors retain, for a limited period according to the law, the route (LOG) the connections/navigations carried out to respond to any requests coming from the judicial authority or other public body entitled to request this route to ascertain any liability in case of computer crimes.
In the context of the navigation of the Site, cookies can be conveyed that allow to collect information on the navigation made by the user on the Website. For example, the Site uses
profiling cookies with which you can write down the preferences detected during each visit and thus create profiles that allow you to send messages more adherent to the preferences and interests of the user, for example, allowing you to view the products you are looking for faster or offer you the most similar item. This site also allows the use of third-party profiling cookies that serve to make you see our commercial proposals even when you visit other sites (retargeting) Among those c.d. third-party, for example, marketing cookies, can be used for profiling advertising, to provide advertising based on the interests expressed through browsing the Internet (OBA).
According to the legislation in force in Italy, an explicit acceptance of cookies by the user is not required if these are identified as "technical", that is aimed exclusively at the transmission of a communication on an electronic communications network. All cookies other than technical cookies are installed or activated only following the consent expressed by the user the first time you visit the site.

Data provided voluntarily by the user
The types of personal data collected and processed on the MASTERLINE website are exclusively those necessary for the provision of the various services provided. If you decide to register to the site for the provision of some services such as, for example, the registration to the Site, the subscription to the newsletter or request information from WIN PHARMA Srl on behalf of Masterline, You will be asked to fill out a data collection form and provide some personal data. In this case, you will be provided with the information pursuant to art. 13 of D. Lgs. 196/2003 concerning the processing of personal data in relation to the individual purposes pursued.
The collected data are processed with automated and telematic methods and with logic strictly related to the purposes of the processing. To offer the services may also be used telephone numbers and e-mail address of users, if such data were provided.

Purposes of processing and scope of communication of personal data If you decide to share some content on the site through one or more social networks, your data may be visible to other users of Facebook and/or Instagram and may be transferred outside the European Union, in the United States of America. For more information, please consult the privacy policy of the social networks used by the Site.

The provision of data
Apart from what is specified for navigation data, the user is free to give or not the personal data requested in the registration forms to the services. On these forms, however, some data may be marked as mandatory; it must be understood that such data are necessary for the provision of the requested service. If these data are not provided, the requested service cannot be provided and the related opportunities cannot be used.
At the time of any provision of data is provided to the interested party an information containing all the requirements dictated by the GDPR. The interested party is therefore called to express his informed consent, free, expressed in a specific form and documented in the form provided by law, where required by the same. If the transfer of personal data takes place in subsequent stages, supplements to the information previously provided may be provided and new consents to the processing may be requested.

Retention period of personal data
The User’s data will be kept for the period prescribed by law or in any case until the withdrawal of consent or the termination of the contractual relationship. After these terms, personal data will be destroyed, deleted or anonymized (if not already collected anonymously).

Security measures taken to protect the data collected
The MASTERLINE site belonging to WIN PHARMA Srl uses architectures and technologies The protection provided against personal data aims, in particular, to minimize the risk of destruction or loss, even accidental, of data, of unauthorized access or of processing that is not permitted or does not comply with the purposes of the collection. Periodic activities of "Risk Analysis' are conducted to verify adherence to the defined Standards and eventually adopt new security measures as a result of organizational changes and technological innovations or changes in the type of data collected. The security measures are constantly monitored and periodically checked. The subjects to whom the personal data refer have the right at any time to exercise their rights as provided by the GDPR. Requests should be sent to the private email privacy@winpharma.it or to the specific addresses indicated in the information provided to users at the time of collection of personal data.


What are cookies

The cookie is a small text file containing a certain amount of information exchanged between a website and your terminal (usually the browser) and is normally used by the operator of the website to store the information necessary to improve navigation within the site or to send advertising messages in line with the preferences expressed by the user in the context of surfing the net. When you visit the same site or any other site the user’s device checks the presence of a recognized cookie, so you can read the information contained in it. The different cookies contain different information and are used for different purposes (efficient navigation in the pages of the same site, profiling in order to send targeted promotional messages, analysis of the number of visits to the site).

More generally, some cookies (defined session cookies) are assigned to the user’s device only for the duration of access to the site and automatically expire when the browser is closed. Other cookies (defined as persistent) remain in the device for an extended period of time.

On the MASTERLINE website some cookies are associated with your machine and do not identify the end user; however, these cookies, temporarily stored until the end of your navigation, can be associated with your user, if you are a registered user. The use of cookies is intended to facilitate, customize and speed up your browsing experience on our site, to check the access to the pages and services offered by the site and to obtain anonymous statistics on the accesses to the site and the answers released during the compilation of the test. In addition, the use of cookies for the data collected during the compilation of the diagnostic test and its response, takes place anonymously and will not give rise, therefore, to any type of profiling. If you decide to disable these cookies you will lose most of the customization features and some services may not be usable.

Other cookies are used by us in order to send advertising messages in line with the preferences expressed by the user and/ or with the personal data released by the user through contact form, in the context of surfing the net.
The specific purposes of the different types of cookies installed on this site are described below more precisely.

This website uses cookies
PHPSESSID (expires after the session)
Aquiz_user (expires after 30 days)
Cmplz_all (expires after 15 days)
Cmplz_stats (expires after 15 days)
Complianz_consent_status (expires after 15 days)
Tk_ai (expires after the session)
viewed_cookie_policy (expires after 365 days)
Woocommerce_recently_viewed (expires after session)
Wordpress_logged_in (expires after session)
Wordpress_test_cookie (expires after session)
wordpress_sec (expires after session)
Wp-settings-1 (expires after 365 days)
Wp-settings-time-1 (expires after 365 days)
_ga (expires after 12 days)

Navigation cookies and functionality:
These cookies are specifically used to allow the proper functioning and use of our sites. Technical cookies are for example used for the login functionality of the user. They are supplied mainly by the servers of WIN PHARMA Srl or, in the case of the integration of external services such as social networks, by third parties.

How to disable this type of cookie? The main and most popular browsers accept by default all cookies. You can change this option, through the features on your browser disabling - as described below - completely the function or at least requiring that for every cookie on arrival you are asked for explicit consent when it is received.

Cookies managed by third parties:
Through the site masterline.info cookies are also installed managed by third parties. We use cookies to personalize content and ads, to provide social media features and to analyze the traffic of the site masterline.infoWe also share information about how you use the site with our partners who deal with web data analysis, advertising and social media, who might combine them with other information which he has provided to them or which they have collected from his use of their services.
dei loro servizi.
The Statistical cookies help website owners to understand how visitors interact with websites by collecting and transmitting information anonymously.
Marketing cookies (advertising profiling, retargeting, social networks) They are used to provide advertising based on the interests expressed through internet browsing (OBA). Retargeting cookies are used to send advertising to subjects who have previously visited this site.

Options about the use of cookies by the site through browser settings 
The delivery of all cookies, both first and third parties, can be deactivated by intervening on the settings of the browser in use; it should be noted, however, that this may render the sites unusable if you block cookies essential for the provision of functionality. Each browser has different settings for the deactivation of cookies; below we offer links to instructions for the most common browsers.
• Internet Explorer Microsoft Internet Explorer
• Google Chrome Google Chrome
• Safari Apple Safari
• Mozilla Firefox Mozilla Firefox

According to the legislation in force in Italy, an explicit acceptance of cookies by the user is not required if these are identified as "technical", that is aimed exclusively at the transmission of a communication on an electronic communications network.
As indicated by the Data Protection Authority (cf. General Provision "Identification of simplified procedures for the disclosure and acquisition of consent for the use of cookies - 8 May 2014") are to be considered technical:
• I Statistical cookies where used directly by the site operator to collect information, in aggregate and anonymous, the number of users and how they visit the site
• i navigation cookies and functionality

All cookies other than technical cookies are installed or activated only following the consent expressed by the user the first time he visits the site.

How to give or withdraw consent
The consent can be expressed in a general way, interacting with the banner of short information on the landing page of the site, in the manner indicated in that banner (by closing the banner, either by clicking on the OK button, scrolling the page or clicking on any of its elements); or it can be supplied selectively, as indicated below. This consent shall be recorded during subsequent visits. However, the user always has the possibility to revoke all or part of the consent already expressed..

Third party sites
Third-party sites that can be accessed through this website are not covered by this policy. WIN PHARMA Srl declines all responsibility for them. The categories of cookies used and the type of processing of personal data by these companies are regulated in accordance with the information provided by these companies.

Use of IP addresses
An IP address is a number automatically assigned to your computer each time you connect to the Internet through your Internet Provider or from a corporate LAN/WAN network that uses the same Internet protocols. Like the home address, which others can send you, the IP address is used on the website to send you their pages.
Data subjects can ask the owner for access to data concerning them, their modification, their cancellation, the limitation of processing in the cases provided for by art. 18 GDPR, as well as opposition to processing in cases of legitimate interest of the owner.
Data subjects, in addition, where the processing is based on consent or contract and is carried out by automated means, have the right to receive data in a structured, commonly used and machine-readable format, and, where technically feasible, to transmit them to another holder without hindrance.
Data subjects have the right to revoke consent for profiling cookies, as well as to oppose cookies used for marketing purposes, without affecting the operation and functionality of the site. Data subjects shall have the right to lodge a complaint with the competent supervisory authority in the Member State in which they normally reside or work or in the State in which the alleged infringement occurred. All rights summarized above can be exercised by contacting the Privacy Office by email privacy@winpharma.it


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